AI-Powered for Australian Dental Practices

Convert Cancellations Into Confirmations

Fill Last-Minute Appointments Automatically—While Handling All Your Calls

Our AI doesn't just answer calls and book appointments—it proactively fills your cancelled slots by instantly reaching out to waitlisted patients. Transform empty appointment slots into revenue opportunities throughout the day, automatically.

<5 min
To Fill Cancelled Slots
100%
Calls Answered 24/7
70%
Reduction in No-Shows

How Automatic Appointment Filling Works

Turn every cancellation into a revenue opportunity—automatically

1

Cancellation Detected

When a patient cancels (via call or your system), our AI immediately identifies the open slot and triggers the waitlist workflow.

2

AI Calls Waitlist Patients

Our AI proactively reaches out to patients on your waitlist, matching their preferences with the newly available time slot.

3

Slot Filled in Minutes

Patients confirm during the call. The slot is booked, synced to your system, and your team is notified—all within 5 minutes.

Security and Privacy

AHPRA aligned design and HIPAA aware architecture. Data encrypted in transit with role based access. Call recording is optional and off by default. Not for emergencies or clinical advice.

AHPRA Aligned

Designed to comply with Australian health advertising standards

Encrypted Data

All patient information encrypted in transit and at rest

Role-Based Access

Granular permissions control who sees what

Optional Recording

Call recording off by default, enable only if needed

Automatic Appointment Filling + Full AI Reception

Our unique waitlist automation—plus everything else you'd expect from an AI receptionist

Short-Notice Filler

When a cancellation happens, our AI doesn't wait—it immediately calls waitlisted patients to fill the slot. Automatically match availability, confirm bookings, and recover revenue within minutes.

Appointment Booking & Management

Book new appointments, handle rescheduling, process cancellations. All synced to your calendar in real-time with zero manual work.

24/7 Call Answering

Never miss a call again. AI answers instantly any time—after hours, weekends, holidays. Every caller gets immediate, professional service.

AI Voice Recall Reminder to Patients

Most clinics rely on SMS and email, but busy patients often miss or ignore them. AI voice delivers personalized calls with instant booking—helping you fill more slots and generate more revenue effortlessly.

Multi-Language Support

Communicate with patients in their preferred language. AI fluently handles conversations in English, Spanish, Chinese, and more—breaking down language barriers for better patient care.

FAQ & Patient Inquiries

Answer common questions about services, pricing, hours, and procedures. Patients get instant answers without waiting.

Real-Time Confirmation

Patients confirm appointments during the call. No phone tag. No waiting. Bookings happen in minutes.

Seamless Integration

Works with your practice management system. Appointments sync automatically. Your team stays in the loop.

AHPRA Aligned & Secure

Encrypted patient data, Australian-based support, and designed to align with AHPRA advertising guidance.

Australian Voice & Accent

Trained for Australian patients and dental terminology. Natural conversations that build trust.

Simple, Transparent Pricing

Plans that grow with your practice. No setup fees. No contracts.

Starter

Perfect for small dental practices just getting started

$269 /month
Get Started

Everything in starter plan

  • Up to 1000 calls per month
  • 10GB storage
  • Basic call transcription
  • Email support
  • Dashboard analytics
Popular

Professional

Ideal for growing practices with moderate call volume

$379 /month
Get Started

Everything in Professional plan

  • Up to 1,500 calls per month
  • 50GB storage
  • Advanced call transcription
  • Priority email support
  • Advanced analytics
  • Custom greeting messages
  • Call routing

Enterprise

For large practices with high call volumes and advanced needs

$599 /month
Get Started

Dedicated account manager

  • Unlimited calls per month
  • 500GB storage
  • Premium call transcription with AI insights
  • Phone & email support
  • Advanced call routing
  • Custom integrations
  • Dedicated account manager

What Our Clients Say

Real feedback from dental clinics

J

Dr James Mitchell

Paramount Dental Sydney, AU

"Honestly, I was a bit skeptical at first. But after a few weeks, it's actually helped us deal with short-notice cancellations much better."

M

Dr María García

Sonrisas Dental Miami, US

"El servicio bilingüe en inglés y español es exactamente lo que necesitábamos. Nuestros pacientes hispanos se sienten muy cómodos."

E

Dr Emma Wilson

Quay Dental Sydney, AU

"We tried a couple of other solutions before—they weren't stable. This one has been much more reliable so far."

C

Dr Carlos Rodriguez

Dental Blush Miami, US

"Soporte en inglés y español—perfecto para nuestra comunidad. Los pacientes pueden elegir el idioma que prefieran."

S

Dr Sarah Thompson

Macquarie Dental Sydney, AU

"It's not perfect—can't fully replace a human receptionist—but it's definitely taken a lot of pressure off our front desk."

A

Dr Ana Martínez

Tamiami Dental Center, US

"Me encanta que el AI cambia entre español e inglés automáticamente. Muy conveniente para una clínica como la nuestra."

W

William Li

WorldCiti Dental Sydney, AU

"支持中文和英文双语,我们的华人客户特别方便。沟通起来完全没有障碍。"

M

Dr Michael Brown

No Gaps Dental Sydney, AU

"Short-notice cancellations used to be a real headache for us. This has genuinely helped fill those gaps faster."

L

Lucy Zhang

WOW Dental Sydney, AU

"中英文都能用,年纪大的客户打电话说中文也完全听得懂,对我们帮助很大。"

Frequently Asked Questions

Everything you need to know about waitlist automation

How quickly can AI fill a cancelled slot?
Most slots are filled within 5-10 minutes. The AI immediately contacts waitlist patients, and those who answer can confirm their appointment during the call—no back-and-forth needed.
Why voice calls instead of SMS or email reminders?
Voice calls drive 4x higher engagement than texts or emails. Busy patients often miss or ignore text reminders, but they answer their phone. Our AI delivers personalized recall reminders via voice call with instant booking capability—turning ignored messages into confirmed appointments.
How does the AI match patients to open slots?
The AI considers treatment type, patient preferences, time availability, and priority level. It intelligently ranks waitlist patients to find the best match for each opening.
What if no one on the waitlist is available?
Your team is notified immediately if the slot can't be filled. You maintain full control and can manually book if needed. The AI handles the heavy lifting of calling multiple patients.
Does this work with my practice management system?
We integrate with major Australian dental systems including Dentrix, Open Dental, and Dentally. Setup takes under 5 minutes, and all bookings sync automatically to your calendar.
How much revenue can this actually recover?
Practices typically lose A$150-300 per cancelled appointment. If you fill just 2-3 last-minute cancellations per month, you've covered the cost of the service and started generating profit.
Is patient data secure?
Yes. All data is encrypted in transit and at rest. We're designed to align with AHPRA advertising guidance and HIPAA principles. Australian-based data centers with role-based access controls.

Still have more questions? Book a call with our team below

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